ERP implementation affects almost every major business function. A solution that appears suitable at the software demonstration stage may not necessarily fit the organisation's actual operational requirements. A feasibility study helps identify potential issues before implementation. It can answer important questions such as:
- Does the organisation actually need an ERP?
- What business problems should the ERP solve?
- Which departments should be included?
- What processes should be standardised?
- Should the organisation purchase, customise or develop an ERP?
- What level of customization is required?
- Can the existing systems be integrated?
- Is the organisation technically ready?
- Is the available data suitable for migration?
- What will the implementation involve?
- What investment will be required?
- What benefits can be expected?
- What are the major implementation risks?
This creates a stronger foundation for ERP selection and implementation.